Today TRUSTiCERT is composed by seven departments with as many Ph. D in strategic positions.
The customer support department guides the customer towards compliance by a dedicated assistant at your disposal who is responsible for coordinating all the processes related to your products, following the deadlines and acting as a qualified referent for each request to and from the relevant Authorities.
Our bridge with institutions, to always be a step ahead.
The regulatory department guarantees an in-depth knowledge of the regulatory landscape, which enriches by conducting a regular dialogue with the relevant institutions to know in advance its evolutions.
Product safety: the only thought of our scientists.
The scientific department supplies precious and competent assistance in several areas: from the issue of a specific toxicological dossier for e-liquids ingredient, to the identification of hazardous components, to the evaluation of the health impact through in vitro and in silico analyses according to the modern 3R and Tox21 paradigms.
Nothing escapes our CPUs.
The IT department develops automatized data management systems, data elaboration and data transfer through high security and controlled processes. It also carries out in a complete safety and privacy for the operation of electronic parts.
We like to be clear.
Marketing and Communication department makes available its own experience to create websites, blog or social pages/promotional campaigns for making the population known about complex technical and scientific aspects, in order to spread the safety and quality aspects of customers’ products.
The Quality control department is a testing facility equipeed with a vaping machine compliant to ISO 20768 standard and other specific tools for vaping products compliance assessment. Under the direction of dott. Bertolini the lab validates new machines and protocols in the context of ecig technical standards. The facility implemented under a quality management system is totally committed to the testing of ecig compliance.
Brilliant minds for your brilliant ideas.
The R&D department develops intellectual properties and transfers technology and innovation to the best branch companies.
A strong synergy between the different departments allows us to guide customers in the compliance with TPD-II, with the notification process, and CLP, in an efficient, complete and coordinated way.